As for the service I receive from this company, they are A+++. Every single representative that's come out to our house has been friendly and accommodating. You can tell they're just good people. We signed up for the quarterly plan when we moved in and it's some of the best money I spend. They are always reminding me when it's time for my quarterly services, which is awesome because most companies won't, they'll just take your money. Also, because I'm signed up for this plan, they come out for any other reason within 24 hours of my calling, free of charge. I can't say enough good things about how great this is.